Privacy Policy

1. Who We Are

AnyAdviceApp ("we", "our", or "us") is operated by AnyAdviceApp Ltd, a company registered in England and Wales. We are committed to protecting your personal information and your right to privacy. If you have any questions about this policy, please contact us.

This Privacy Policy describes how we collect, use, and share information about you when you use our website (anyadviceapp.com) and, once launched, our mobile application.

2. Information We Collect

We collect the following categories of information:

• Registration data: When you join our waitlist, we collect your first name, last name, email address, and optionally your phone number.
• Survey responses: If you complete our survey, we collect your counselling preferences, payment preferences, age range, and how you heard about us.
• Contact messages: If you contact us via our contact form, we collect your name, email address, and the content of your message.
• Usage data: We may collect anonymised analytics data (such as page views and general browser information) to improve our service.

3. How We Use Your Information

We use the information we collect to:

• Manage your position on the waitlist and send you important updates about our app launch.
• Analyse survey responses to shape product features and pricing.
• Respond to your enquiries submitted via the contact form.
• Send you communications you have opted into (you can unsubscribe at any time).
• Comply with our legal obligations.

We will never sell your personal data to third parties. We do not use your data for targeted advertising.

4. Legal Basis for Processing (UK & EU)

Under UK GDPR, our legal bases for processing your personal data are:

• Consent: You gave explicit consent when joining the waitlist by ticking the consent checkbox.
• Legitimate interests: Responding to contact enquiries and improving our service based on anonymised analytics.
• Legal obligation: Where we are required to process data to comply with applicable law.

5. Data Storage and Security

Your data is stored securely on servers located within the United Kingdom and/or European Economic Area. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

While we use commercially reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your waitlist registration data for as long as necessary to manage the waitlist and communicate with you about the app launch. Once the app is launched and you have been onboarded (or have opted out), we will delete or anonymise your waitlist data within 90 days.

Contact form messages are retained for up to 12 months and then deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data ("right to be forgotten").
• Restrict processing of your data in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

Our website uses strictly necessary cookies (such as CSRF tokens for form security). We do not use tracking or advertising cookies. You can control cookies through your browser settings.

9. Third-Party Services

We use the following third-party services:

• Google Fonts — to load the Urbanist typeface. Google may log your IP address.
• Email delivery — we use Gmail SMTP to send notification emails. Messages are processed by Google's servers.

10. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated by email where we hold your contact details.

12. Contact Us

For any privacy-related questions or to exercise your rights, please reach out via our contact page or email us directly at theanyadviceapp@gmail.com.